3.3.4: Error Prevention (Legal, Financial, Data)

Guideline 3.3.4: Error Prevention (Legal, Financial, Data) aims to minimize the risk of errors in legal, financial, or data transactions. This guideline ensures that users are provided with the opportunity to review, correct, and confirm their input before finalizing any transaction, thereby reducing the chances of errors that could lead to significant consequences.

Importance of 3.3.4: Error Prevention (Legal, Financial, Data) Success Criterion

Ensuring error prevention in legal, financial, and data transactions is crucial for several reasons. Firstly, it protects users from potential financial loss, legal issues, or data breaches due to mistakes. Secondly, it enhances user trust and confidence in the system, knowing that they can review and correct their inputs. Lastly, it aligns with accessibility standards, providing all users, including those with disabilities, a fair chance to complete transactions accurately and securely.

Primary Use Cases and Requirements Under Guideline 3.3.4: Error Prevention (Legal, Financial, Data) (Level AA)

Use Case 1: Online Banking Transactions

Example: A user initiates a bank transfer online.

Implementation: Provide a summary page showing the transfer details (amount, recipient, date) before the user confirms the transaction.

How to Test: Initiate a transfer, ensure a review page is displayed, and verify that users can go back and edit details before confirming.

Use Case 2: Legal Document Submission

Example: A user fills out a legal form for a contract.

Implementation: Before submission, present a summary of the entered details and require a confirmation step.

How to Test: Fill out the form, check that a summary is displayed, and ensure there is an option to go back and edit any information.

Use Case 3: E-commerce Checkout

Example: A user enters shipping and billing information during checkout.

Implementation: Provide a review page summarizing the order details, shipping address, and payment information before finalizing the purchase.

How to Test: Proceed through the checkout process, verify the review page is displayed, and ensure the user can edit details before confirming the order.

Use Case 4: Data Entry in Enterprise Applications

Example: An employee enters sensitive data into a company’s database.

Implementation: Include a confirmation dialog that summarizes the data to be saved and asks for confirmation before final submission.

How to Test: Enter data, check that a confirmation dialog appears, and verify that the user can review and modify the data before finalizing.

How to Implement 3.3.4: Error Prevention (Legal, Financial, Data)

Using a Confirmation Page

Provide a confirmation page where users can review their inputs before final submission.

<form id="transactionForm">
  <!-- Input fields -->
  <button type="button" onclick="showReviewPage()">Review</button>
</form>

<div id="reviewPage" style="display:none;">
  <h2>Review Your Transaction</h2>
  <p id="transactionDetails"></p>
  <button type="button" onclick="editTransaction()">Edit</button>
  <button type="submit" onclick="submitTransaction()">Confirm</button>
</div>

<script>
function showReviewPage() {
  document.getElementById('transactionForm').style.display = 'none';
  document.getElementById('reviewPage').style.display = 'block';
  // Populate review page with transaction details
}

function editTransaction() {
  document.getElementById('reviewPage').style.display = 'none';
  document.getElementById('transactionForm').style.display = 'block';
}

function submitTransaction() {
  // Submit the form
}
</script>
            

Providing Inline Error Messages

Ensure that errors are highlighted immediately next to the respective fields, allowing users to correct them instantly.

<form id="dataForm">
  <label for="email">Email:</label>
  <input type="email" id="email" name="email" required>
  <span id="emailError" class="error-message"></span>

  <button type="submit">Submit</button>
</form>

<script>
document.getElementById('dataForm').addEventListener('submit', function(event) {
  var emailField = document.getElementById('email');
  var emailError = document.getElementById('emailError');

  if (!emailField.value.includes('@')) {
    event.preventDefault();
    emailError.textContent = 'Please enter a valid email address.';
    emailField.classList.add('error');
  } else {
    emailError.textContent = '';
    emailField.classList.remove('error');
  }
});
</script>
            

Implementing Confirmation Dialogs

Use confirmation dialogs for critical actions to prevent accidental submissions.

<form id="criticalForm">
  <!-- Form fields -->
  <button type="button" onclick="confirmSubmission()">Submit</button>
</form>

<script>
function confirmSubmission() {
  if (confirm("Are you sure you want to submit this form?")) {
    document.getElementById('criticalForm').submit();
  }
}
</script>
            

Testing and Iteration

Regularly test the error prevention mechanisms to ensure they are effective and accessible. Use both manual testing and automated tools to identify and address potential issues. Conduct usability testing with real users to gather feedback and make necessary improvements.